• TAICNC-After sales service

    CNC service and CNC repair request submission, warranty period and more

  • Apply now - CNC service

    The TAICNC machine is easy to install and has good stability. However, if there is a problem, TAICNC will provide you with fast, appropriate CNC service and after-sales service for CNC repair. We are always on hand to provide you with a hotline service to correct interference through fast, qualified CNC service operations. Our English CNC engineering team provides Skype, video and telephone support for troubleshooting CNC machining centers.

    Mail support service

    Send the question you are experiencing

    Welcome to TAICNC After Sales Service. Please fill in your details below and TAICNC will use the information provided for customer service purposes. Please note that TAICNC values and respects your privacy and will only use your data for services purposes and will not share it with third parties. Please read the TAICNC Privacy Statement for more information.

    Hotline Support

    If you need CNC service or technical support for our products, please call or email us.

    • Support Phone: +86 136 8606 9496
    • Support Email:zhouyang@lvcnc.com
    • Support Language: English, Chinese
    • Support Time: Mon-Sun 7am-9pm
    • Remarks: Hotline physically locates in China
  • CNC machine tool warranty service

    TAICNC is China's leading manufacturer of CNC machine tools. Our machine tools have undergone rigorous quality inspections. The core components are supplied by excellent suppliers. We guarantee that your machines are free from manufacturing and material defects.

    Warranty service

    All TAICNC CNC machines are guaranteed for one year from the date of purchase.


    If there is a problem with the TAICNC machine included in these warranty terms, the problem is caused by manufacturing defective materials or processes; TAICNC will repair your machine for free according to the warranty terms and conditions described here. To ensure that the machine warranty is valid, the machine needs to be used, maintained and operated in accordance with TAICNC safety and operating instructions.
    Warranty service is only for customers who order machine tools, not transferable

    The warranty does not include the following

    Any damage caused by misuse, neglect in usage or maintenance, accidents, exposure to extreme temperatures, acids, water, unsuitable storage, excessive impact or transport damages.
    • Defects caused by spare parts, accessories or components other than TAICNC original spare parts or accessories.
    • Tools that have been modified, repaired or attempted to repair (by others than TAICNC authorized service personnel), partly or completely disassembled.
    • Any damage caused by dust collection due to neglect in usage or maintenance.


    Parts repaired/replaced by a TAICNC authorized service center within the one-year warranty period, carry a three-month warranty. Repairs performed during the warranty period do not lengthen or renew the original warranty period of the machine.


    No other than TAICNC has the authority to change, extend or add to given warranty terms and conditions. We reserve the right to make changes to these terms without prior notice.


    This warranty does not cover compensations for downtime, production loss, injuries or property damages.

  • Experience TAICNC Suppor

    Spare Parts

    Worldwide delivery of CNC spare parts without any hassle.

    CNC Manuals

    User Manuals for TAICNC machine tools and its components.


    Your CNC questions answered by TAICNC.

    Where to buy

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